Moov Money: Digital Onboarding Platform for Gabon

Client

Moov Africa, a leading telecom operator in Africa, approached us to build an online platform specifically for residents of Gabon, aiming to streamline the onboarding process for its mobile money service, Moov Money.
The initiative focuses on promoting financial inclusion and enhancing digital access to financial services in the region.

Challenges

Project Challenges Overview

API Integration

Integrating with the existing API provided by Moov Africa.

User Experience Design

Creating a seamless and intuitive user experience for account setup.

Data Security & Accessibility

Ensuring data security and ease of use for users with varying levels of digital literacy.

Expanded Functionality

Providing additional functionalities like bill payments and money transfers, all within a unified system.

Solution

Our technical team collaborated closely with Moov Africa to implement a scalable and secure solution leveraging their existing backend API. We focused on a clean, modern interface optimized for mobile and desktop users, making account creation effortless while reinforcing trust in the platform.

Key features developed:

Account Creation: Users can open a Moov Money account via the online portal using the integrated API.
Bill Payments: Utility bills (water, electricity, etc.) can be paid directly through the platform without needing to visit physical offices.
Money Transfers: Users can securely send money to other Moov Money users or third-party recipients.
Multilingual UI: User-friendly interface accessible in multiple languages for inclusivity.
Secure Data Handling: Strong encryption and secure API calls to protect user data.

Technical highlights:

Full API integration with Moov Africa’s systems
Responsive design adapted for all devices
Streamlined form validation and UX for fast onboarding

Scalable architecture for increased traffic and service expansion.

Results

The result of this collaboration is a robust, intuitive, and secure platform now live and used by thousands of Gabonese residents. It has significantly reduced the friction involved in accessing mobile financial services and helped Moov Africa broaden its user base. The project has been praised for both its technical execution and its positive social impact on digital inclusion.